Returns & Refund Policy

*RETURN & REFUND POLICY*

Customer satisfaction is important to us.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photographs of the product and packaging.

Returns

Products may be eligible for return only if:

• The wrong item was delivered.

• The item arrived damaged or defective.

• The product remains unused and in its original condition.

Refunds

Approved refunds will be processed through the original payment method within 5–10 business days, depending on banking and payment partner timelines.

Non-Returnable Items

For hygiene and safety reasons, used shoe care products may not be eligible for return unless found defective.

Contact:

Support@Sqik.Shop